Ocl Michigan

093 - Trust in the Workplace w/Christine Mahoney

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Synopsis

Welcome back to the Listen First Podcast! What happens when a journalist, trained to listen to people, takes a class on listening? According to A Great Place to Work, a critical factor in building a positive and productive workplace culture is having trust among the staff. But what builds trust in the workplace, and what does it mean for employees to experience? Trust can feel like a squishy word, even as it becomes increasingly recognized as an essential business asset. Telling them to trust you doesn’t work. You have to build a high-trust culture over time. A Great Place to Work states that this is done by focusing on components such as - credibility, respect, fairness, inclusion, and belonging. They say that we must listen to our co-workers as much as we share information or request tasks from them. For Christine Mahoney, a former journalist and college professor, building trust with her co-workers at the University of Colorado, Boulder, started quickly because, within her first few weeks on the job,