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On a recent Called to Coach, we spoke with Angela Davenport, Senior Learning Design Consultant at Gallup, about getting certified as a coach with Gallup and with other organizations, and how certification benefits you as a coach. We also discussed how Gallup-Certified Coaches can get recertified. Our guest host was Maika Leibbrandt, Gallup Senior Workplace Consultant.[2:22] Jim Collison: Angela, last webcast, last update -- for February -- we spent a lot of time talking about the value of certification. And we've recorded it in video form; you can listen to that. We made some videos that are on our certification page. But we wanted to come back this update and hear from Angela on some of the tactical things around certification and the value of it from -- more than just what we provide in our certification but actually some external stuff. Maika, when folks are certifying, you work with them individually at times -- it's a chance for folks who are struggling, and we help coach them through. Anything you'd add