21st Century Work Life - Remote Working, Virtual Teams And Flexible Working

Lech Guzowski, a workplace culture facilitator, emphasizes understanding individual needs and responses to conflict for effective workplace communication. He uses the Thomas Kilmann conflict model to explain different ways people respond to conflict based on their levels of assertiveness and cooperativeness. Working remotely can allow for more thoughtful responses to conflict, but it can also hide simmering issues. It's therefore crucial to integrate conflict management into work processes and provide spaces for open discussion, especially in a remote setup. This practice helps to prevent artificial harmony and fosters authentic communication. Conflicts are an integral part of collaboration, and when managed well, can fuel a team's growth. However, remote teams can become conflict-avoidant, overwhelmed by conflict, or disconnected from issues. Leaders need to facilitate conflict management within teams, and tools like Lech's culture micro practices can be used to initiate these conversations. The hybrid work