Marketing Today With Alan Hart

74: The chips stack up nicely for Jennifer Saenz

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Synopsis

In this week's episode of “Marketing Today,” Alan sits down with Jennifer Saenz, CMO at Frito-Lay. Saenz has a self-described “pretty meaty role” at Frito-Lay, where she oversees the full-portfolio of Frito-Lay brands, including long-term strategy of all the businesses, oversight of communications planning and creation and all creative work that's done, oversight of the innovation pipeline and insights-capability building, and design and analytics.During the podcast, she underscored the importance of asking the right consumer-centric question to optimize a company's brand-building efforts. “You have to start with the consumer,” says Saenz. “You can't really ask the question, ‘What does my brand want to accomplish?' You actually really need to ask the question, ‘Where is my consumer and what do they need from me right now?' And I think if you go in with that perspective first, you're in a much better place to come up with an idea that adds value to their li