Marketing Today With Alan Hart

99: Trish Mueller on listening, leadership, and developing talent

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Synopsis

In this week's “Marketing Today” podcast, Alan talked with Trish Mueller, co-founder of Mueller Retail Consulting. Prior to starting her consultancy, Mueller was chief marketing officer at The Home Depot from 2011 to 2016, where she spearheaded the company's shift from print and traditional media to omnichannel marketing. In 2015, Mueller earned the CMO Club's CMO Marketing Innovation Award. In addition, she presently serves on the board of directors for Dave & Busters.In the course of her discussion with Alan, Mueller talks about her career in marketing and how it led to a focus on leadership and the transformative “lightbulb” moment when she understood it was less about outworking people and more about developing talent. “Instead of doing the work, or leading the people doing the work, or even developing the strategy,” says Mueller. “It really was more about acquiring and then inspiring and empowering people to develop and drive the strategy themselves.”&n