Cues Podcast

In this episode of the CUES Podcast, Lesley Sears says she loves the commercial in which “Polly Pratz wore many hats.” While the commercial is for an online university, Sears loves the many hats idea as it relates to having an organization-wide skills taxonomy—a system for deeply understanding the skills of each employee and the organization overall. Having a skills taxonomy can help an organization not just think about their people within the boundaries of their position or role (such as teller or chief marketer) but rather think broadly about what they can or could do—their current and developable skills (such as accuracy or setting marketing strategy), explains Sears, , CUES’ VP/consulting services who heads up CUES Consulting.In the commercial, the female protagonist “has on a firefighter’s hat and the coach’s hat and … all of these different things that she has done in the past,” Sears says. “The skills taxonomy really begins to identify that for the organization, … so people really understand who their