Community Signal

Employee resource groups (ERGs) can do a lot to create a greater sense of belonging at your organization. But the folks who volunteer to lead these groups may find themselves in need of help when it comes to utilizing perhaps the greatest tool at their disposal: Your internal employee community platform. As a community strategist within large organizations, Lori Harrison-Smith has trained employees to help them get the most out of these platforms. She has also managed two large migrations, both from Jive, and that has led her to have a (in her words) cynical perspective on the resources made available for these migrations, by both companies and the software vendors themselves. Lori and Patrick discuss: Doing something for an employee vs. showing them how to do it themselves How much the ERG leaders she’s worked with have dipped into moderation The short timeframes given to internal community migrations Big Quotes What’s really driving an internal community migration deadline (22:59): “When [an internal em