Grow My Revenue Business Cast

013 What To Do If Your Customer Goes Silent | Q&A with Ian Altman

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Synopsis

Have you ever had a customer go silent? Is there a proper way to respond when they do? Today I’m sharing the answer to those questions including how most people follow up, why it doesn't work and what does. We'll dive into those answers and more. Listen to this episode and discover: - What is Access Displacement Disorder? - What are the top 3 questions executives need answers to before making a purchase? - The most popular page on my website and why it matters to your business. - How do you capture someone’s attention in the marketplace? - And so much more… Episode Overview This is a solo episode dedicated to the top question you’ve sent me: what to do when a customer or potential customer goes silent. If you’ve ever been in this position before you’ve probably followed up the way most people do: with a “check in” call or email to that client asking if they’ve made a decision. And you’ve probably received a phone call or email asking the same thing. Do you remember how you responded? You probably ignored t