Grow My Revenue Business Cast

020 Joey Coleman | How to Stand Out With Exceptional Customer Service

Informações:

Synopsis

If companies like Zappos and Google are committed to exceptional customer experience shouldn't you be too? There's one man they go to, a man who has his finger on the pulse and his name is Joey Coleman. And he joins us on this episode of Grow My Revenue. Joey is the head of Design Symphony and is a branding, design and customer service enthusiast. During our chat we talk about those topics, specifically why your business should spend money on customer experience, the six key ways to be memorable in your customer's eye, and why being different today is one of the most interesting things you can do in the marketplace. Listen to this episode and discover: - What's the fastest way to increase your bottom line? - What comes first: a happy customer or a happy employee? - Joey's favorite airlines and what it will teach you about customer service. - Who are coupons really presents for? - Why "spraying and praying" doesn't work. - And so much more… Episode Overview Joey has a love of customer experience, branding