Grow My Revenue Business Cast

Growth is vital to any business, but if you want exponential growth to skyrocket your revenue referrals are key. So how do you get those referrals from your clients? Is it with high net promoter scores, by simply asking or is it something else? Our guest today has the answers. Bill Cates is the CEO and creator of Referral Coach and he’s known as the expert on referrals! On this episode we’ll talk about the myth of customer loyalty, the biggest mistakes he sees companies make when asking for referrals and his formula for generating for personal introductions. Listen to this episode and discover: - What is the customer loyalty myth? - What does appropriately proactive mean? - Do rewards programs work? - What is the best way to ask for a specific introduction? - Why a value-centered approach produces better results. And so much more… Episode Overview As a Hall of Fame speaker and best-selling author on the topic of referrals Bill Cates knows exactly how to utilize referrals and personal introductions and cr