The Manager's Communication Toolkit Tools and Techniques for Leading Difficult Personalities

How to Communicate with Difficult People in the Workplace and Successfully Lead Any Personality TypeThis is a clear and practical guide to high performance business communication....

The E Suite Empathetic Leadership for the Next Generation of Executives

The Low Cost, High Return of Empathy in BusinessEmpathy has emerged as a critical executive leadership tool driving significant business results. This is the definitive guide to...