Dental A Team W/ Kiera Dent And Dr Mark Costes

In this quickie episode, Kiera is talking about insurance verification — don’t hang up/delete/ignore! This is important! Insurance verification might not be the sexiest thing...Continue Reading...

Kiera corners Kayelee Taylor, chief operating officer for the Dental A Team and Kiera’s Dental Consulting, into a podcast episode! The two discuss growing yourself in your profession ...Continue Reading...

Back at it with marketing tips! Kiera and Lauren Edvalson, CEO of Edvalson Marketing, talk about using analytics to hone in on your key audience, the psychology of color, and postcards, plus how each can help boost your practice!...Continue Reading...

In this crossover episode with The Dental Practice Heroes podcast, Kiera shares a ~ton~ of dentistry gold with Dr. Paul Etchison. She talks about her past life as a treatment coordinator...Continue Reading...

Kiera could talk for hours about scheduling, but this time she’s only taking 20 minutes, so listen up! Her favorite way to schedule an office has three columns:...Continue Reading...

Kiera is car-casting to Lake Tahoe with Doctor Summer Kassmel! The duo discusses fighting through day-to-day details to have a win of the day every day....Continue Reading...

Transitioning from a co-worker to manager position can be stressful! In this episode, Kiera sits down with Ashley Irvin, office manager at Ivory Dental in Sandpoint, Idaho, to discuss what that transition looks like...Continue Reading...

Kiera digs into systems today. Systems are processes that can be implemented without explaining something to someone new — someone else can be plugged into the role. Three freebie systems that can be implemented today? End-of-day checklist or a morning huddle or hand-offs....Continue Reading...

Doctor Paul Goodman is BACK and talking with Kiera about dentistry connections in our modern age. Ever heard the phrase “Everybody wants to be successful until they see what it actually takes”?...Continue Reading...

“My tooth is killing me and I need to see my dentist immediately!” Ever get these calls? Emergency patients are inevitable, and in this episode Kiera shares how the front office and back office can work harmoniously during the panic of last-minute same-day care....Continue Reading...

Episode 60 talked about quarterly calibration with Mark’s method (The 4 Disciplines of Execution). THIS episode is from Kiera’s point of view using Gino Wickman’s Entrepreneurial Operating System from his book Traction:...Continue Reading...

Does having a personal assistant mean you’re extremely wealthy? Kiera says no! This episode is all about the benefits of personal assistants, and the journey Kiera went on to realize them....Continue Reading...

Dr. Summer Kassmel is back with some quick and dirty tips on creating relationships between doctors and team members. Her go-to? Success stories! She gives a two-page document to her team members after they’ve been on board for at least 90 days....Continue Reading...

How much would you love to improve your business’s profitability by 43%? That’s what Kiera did after reading the book Traction: Get a Grip on Your Business by Gino Wickman...Continue Reading...

Today’s episode is a lovely dose of summer-lovin’ with Summer Kassmel! How can you establish a goal-oriented office? Kiera and Summer lay down their own tips, including Summer’s unique approach when her team almost-but-not-quite hit all four of their May goals...Continue Reading...

Are you hungry for some Dental Nachos? Kiera virtually sits down with Paul Goodman and Ariel Meredith of Dental Nachos in this episode, and the group dives into the challenges facing...Continue Reading...

Does running a mile relate to running a business? It sure does! In this solo episode, Kiera gives tips on effectively managing your time, whether you’re a doctor or a team member....Continue Reading...

Kiera and Tiffanie spill the beans in this episode on a day in the life of a consultant. The two discuss what their first impressions of being a consultant were...Continue Reading...

Kiera is fresh off a Dental Nachos event, and she’s sharing a big take-away: the differences between doctors and team members. Folks, it’s time to align perspectives once and for all...Continue Reading...

Mark and Kiera are reunited! In this episode, the two discuss quarterly calibration meetings for team members. Did you know human nature causes us to fall off track of our goals...Continue Reading...