Synopsis
Conversations with retail innovators.
Episodes
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Open Questions, Closed Circles
27/04/2020In a new series of weekly Retail Tomorrow podcasts, Sterling Hawkins, co-CEO and co-founder of CART-The Center for Advancing Retail & Technology, and MNB "Content Guy" Kevin Coupe team up to speculate, prognosticate, and formulate visions of what tomorrow's retail landscape will look like post-coronavirus. How will supermarkets be changed by the COVID-19 coronavirus pandemic? How will restaurants be changed? In the end, it almost certainly will depend on how consumers are changed – and for the moment, that's an open question, still to be determined by the degree to which the nation's citizens continue to shelter at home, and the extent to which the nation's businesses are able to open up. While nobody knows for sure at this point, one thing is certain, it will never look the same across the landscape that we refer to as Retail Tomorrow.
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Applying Tech Solutions to a COVID-19 World
20/04/2020In a new series of weekly Retail Tomorrow podcasts, Sterling Hawkins, co-CEO and co-founder of CART – The Center for Advancing Retail & Technology, and MNB "Content Guy" Kevin Coupe team up to speculate, prognosticate, and formulate visions of what tomorrow's retail landscape will look like post-coronavirus. One study suggests that the social distancing practices mandated by the COVID-19 coronavirus may be necessary until 2022 which could have an enormous impact on retailing specifically and business in general, not to mention the culture at-large. But at the same time, there may be an app out there that will facilitate contact tracing, and changes to in-store technology may be necessary in order to compensate for all the shifts in priorities taking place. And that's just the beginning of the conversation, as we explore the world of retail, tomorrow.
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Essential Lessons from a Pandemic
13/04/2020In a new series of weekly Retail Tomorrow podcasts, Sterling Hawkins, co-CEO and co-founder of CART-The Center for Advancing Retail & Technology, and MNB "Content Guy" Kevin Coupe team up to speculate, prognosticate, and formulate visions of what tomorrow's retail landscape will look like post-coronavirus. In this episode, Hawkins and Coupe look at how supermarket employees have established themselves as being 'essential' during a pandemic and what that means going forward … the growing movement toward making the wearing of a mask a requirement when entering a store … how restaurants and fast feeders are getting into the grocery game and the implications for the future … and how 'we're all in this together' means less to some retailers than others.
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Online to Off-Line & All the Lines In-Between
16/01/2020Digital strategies aren't just about creating alternatives to the brick-and-mortar shopping experience. Done effectively, they can actually bring people back to the store, while also eliminating customer anonymity, creating rich and actionable data, and deepening relationships between the store and consumer in a way that transcends the simple transaction. Our newest episode, which brings together a terrific panel of experts from a wide range of disciplines, was recorded at Google’s New York City offices during the recent National Retail Federation (NRF) Show. Our guests: Matt Alexander, co-founder of Neighborhood Goods which has an unusual take on physical retailing with stores in Dallas and New York. Patrick Flanagan, Senior Vice President of Digital Marketing and Strategy for Simon, which has more than 200 properties in 37 states and Puerto Rico. Tom Furphy, CEO and Managing Director of Consumer Equity Partners, a member of the Retail Tomorrow podcast family, and a regular contributor to "The Innovat
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Life & Science: How Technology Empowers Healthcare & Selfcare
08/11/2019Past episodes have focused on how technology can have an impact on business models and people's lives. In this edition, however, we drill down to talk about how technology affected one life … and, in fact, makes living that best life possible. We welcome Heidi Dohse, senior program manager in Google's Cloud – Health and Life Sciences division. Dohse's personal and professional story makes for a compelling narrative that is at once provocative and inspiring. Hosted by Kevin Coupe, MorningNewsBeat’s “Content Guy".
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Emerging Technologies Meet Health & Wellness
21/10/2019Emerging technologies in the health and wellness segment are empowering consumers who more and more are invested in selfcare. Recorded at the GMDC Selfcare Summit in Indianapolis, we talk about the technologies and trends, provide insights into how consumers will interact with these innovations, and offer guidance to companies looking to invest in this burgeoning segment. Our guests for this podcast are members of the regular Retail Tomorrow podcast family: Tom Furphy, CEO and Managing Director of Consumer Equity Partners Nancy Giordano, a strategic futurist who specializes in the post-digital world Sterling Hawkins, co-founder of the Center for Advancing Retail & Technology Hosted by Kevin Coupe, MorningNewsBeat’s “Content Guy”
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How Retailers Engage with Startups to Drive Innovation
09/10/2019There is a wellness revolution taking place – driven by enlightened consumer-thinking about selfcare, and startup companies are innovating in that space. In front of a live audience at the recent inaugural Selfcare Summit with GMDC, two such startup companies share how their strategies and tactics are helping retailers perform more effectively and efficiently in selfcare. Our guests: Monte Ahlemeyer, chief revenue officer at Accelerate Dan Bourgault, VP Sales & Business Development at Replenium Hosted by Kevin Coupe, MorningNewsBeat’s “Content Guy”
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Insights from GroceryShop 2019
25/09/2019We dropped in at Groceryshop in Las Vegas for an in-depth discussion of not only the strategies and tactics preoccupying many of the attendees, but the motivations behind the decisions they are making with regard to brand identity and technology – all of which may determine their ability to survive. We sifted through the presentations and exhibits looking for nuggets of wisdom that have the potential to animate and differentiate a retailer. Lisa Sedlar, CEO at Green Zebra Grocery Scott Moses, Managing Director at PJ Solomon Bob Perry, Director of Business Development at NBC Universal Tom Furphy, CEO/Managing Director at Consumer Equity Partners Hosted by Kevin Coupe, Content Guy at MorningNewsBeat
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Outside the Ordinary
28/08/2019This episode, recorded in front of a live audience at the recent City Immersion in Boston, goes inside the evolving world of LL Bean, the iconic catalog business that has engineered a dramatic and highly successful shift into omni-channel retailing through transformational leadership and a willingness to disrupt from within. Our special guest, Stephen Smith, the first outsider to run the company, offers a unique perspective on how the legacy retailer transformed to a new model that is 21st-century marketing-savvy. Hosted by Kevin Coupe of MorningNewsBeat.
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Changing Lanes: From Tradition to Disruption
01/08/2019The second of two podcasts recorded on the exhibit floor at the United Fresh Produce Association show in Chicago, we look at how companies go outside their traditional lanes to explore new consumer connections and marketing advantages as they seek fresh (in every sense of that word) levels of relevance and resonance to the shopper. Our two guests are retail executives from different geographic areas but who, as the retail world goes through a series of revolutions, seem to have more in common every day: Greg Corrigan, senior director of produce and floral at Raley’s and chairman of United Fresh Tony Stallone, the “produce guru” at Ahold Delhaize-owned Peapod Hosted by Kevin Coupe of MorningNewsBeat This edition of the Retail Tomorrow podcast is sponsored by Hillphoenix, shaping the future of retail through technology and design innovation.
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The Disintermediation Challenge
12/07/2019In this new episode, recorded at GMDC’s annual General Merchandise Conference in Denver, we focus on the ways startups are working to disintermediate traditional retailers, how retailers can turn these innovations to their own advantage, why cultural resistance within companies can be the ultimate enemy of progress, and even brainstorm about a business model that could’ve made Toys R Us relevant again. Panelists: Patrick Fore, CEO and co-founder of Fleat Sterling Hawkins, co-founder of the Center for Advancing Retail & Technology (CART) Hosted by Kevin Coupe, MorningNewsBeat’s “Content Guy”
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Produce as Selfcare
15/06/2019In this new episode of the Retail Tomorrow podcast, recorded on the exhibit floor at the annual United Fresh Produce Association show in Chicago, we focus on the the opportunities and challenges that the selfcare movement creates for companies looking to take advantage of it, how retailers can go beyond their four walls and develop an “outpost marketing” strategy, and the degree to which information can be the most compelling marketing tool. Our guests: Michael Stebner, director of culinary for Sweetgreen, the salad-centric fast casual restaurant chain Peter Steinbrick, director of national sales at Melissa’s, an importer and distributor of exotic and specialty fruits and vegetables The host: Kevin Coupe, MorningNewsBeat’s “Content Guy” This edition of the Retail Tomorrow podcast is sponsored by Hillphoenix, shaping the future of retail through technology and design innovation.
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Inside the Kroger-Microsoft Alliance
08/04/2019In this new edition of the Retail Tomorrow Podcast, we discuss the unique partnership between Kroger and Microsoft, developing cutting edge innovations that will take each of them to the next level when it comes to things like digital shelving, video analytics, sensor networks, temperature tags … and beyond. And here’s the thing – the innovations that emerge are not proprietary, but will be available to any retailer looking to leap into the future! Kevin Fessenden, Senior Product Manager at Sunrise Technology, a Kroger company Chris Dieringer, Senior Director of Industry Solutions for the Retail and CPG Industry at Microsoft Host Kevin Coupe of Morning News Beat
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Storytelling & Influencer Marketing
05/04/2019Hooray for Hollywood! This podcast comes to you from the Retail Tomorrow City Immersion in Los Angeles – which may have more storytellers per capita than any other place on earth. We shared visits to Google’s new campus in Playa Vista, in the converted hangar where Howard Hughes’ Spruce Goose once resided and some of the most interesting and experiential retail spaces in the city. Panel guests: Cody Rapp, CEO of Calmist, a fascinating and growth-focused retail concept Lori Schwartz, founder of Tech Cat, which helps marketers shape their narratives in a fast-evolving environment Amanda Solosky, co-founder/CEO at Rival Theory, which is developing game-changing AI capabilities that will impact the relationship marketers have with shoppers Mariya Zorotovich, director of Responsive Retail Strategy and Incubation at Intel Corporation, which helps to make all this possible Hosted by Kevin Coupe, MorningNewsBeat’s “Content Guy”
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Inside the Cannabis Opportunity
19/03/2019Episode five of the Retail Tomorrow podcast offers a deep dive into the promises and challenges inherent in the cannabis industry. While it is still not part of the mainstream retail world, the momentum is there for an inevitable explosion of product, marketing muscle, and profit – especially in the Selfcare segment. Taking us inside the business are two cannabis industry experts: Genevieve Gilbreath, Co-Founder, General Partner, Springdale Ventures Mary Olivar, Managing Director, Greenbelt Capital, Inc. Thanks to host, Kevin Coupe.
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A View of Retail Tomorrow from SXSW
14/03/2019Prepare to be dazzled. This Retail Tomorrow podcast comes from the annual SXSW festival in Austin, Texas, and features a provocative look at the changing shape of retailing, a discussion of why retailers should target being “fluid” rather than “frictionless”, and how a new definition of experiential marketing can be a game-changer for retail. Hosted by Kevin Coupe. This episode's guests include: Amber Allen, founder/CEO/Chief Strategist at Double A Labs Becky Banasik, VP of merchant success at DOSH Marie Chevrier, founder/CEO of Sampler Nancy Giordano, the strategic futurist who created Play Big Inc.
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Technology, Innovation, and the Independent Retailer
28/02/2019From the floor of the National Grocers Association (NGA) Show in San Diego, podcast host Kevin Coupe engages with a power-panel of retailers and experts in a discussion on the unique technology challenges and opportunities independent retailers are facing. Our guests for episode three include: Lauren Johnson, CEO/President, Newport Avenue Markets Lisa Mangino Swanson, Communications Director, Hugo's Family Marketplace Sterling Hawkins, Co-founder, Center for Advancing Retail & Technology (CART) Tom Furphy, CEO/Managing Director, Consumer Equity Partners Glen Terbeek, retired and previously Anderson Consulting’s Smart Store Retail Tomorrow is a GMDC initiative which hosts a series of “immersion” conferences where people can deep-dive into not only best-practices, but next-practices in retail. Past event locations include in Silicon Valley, Toronto, Seattle, and New York, with upcoming 2019 events scheduled for Los Angeles and Boston. Learn more at www.retailtomorrow.org
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NRF & Click-and-Collect
23/01/2019Don’t miss episode two of the Retail Tomorrow podcast where we talk about ‘buy online, pick up in store’. Some call it BOPIS; some call it click-and-collect. No matter what you call it, while this segment of e-commerce presents challenges, it's also an enormous opportunity for retailers who want their brick-and-mortar stores to remain relevant and satisfy an established consumer need. Recorded at Google's New York City office during the recent National Retail Federation show with host Kevin Coupe, we convene a panel of expert to open our eyes to the possibilities: Lee Peterson, EVP of Thought Leadership at WD Partners Ben Conwell, Senior Managing Director & National Practice Leader of the E-commerce Fulfillment Group at Cushman Wakefield Jeff Baskin, VP of Operations at Radius Networks Dror Cohen, Chief Of Staff of Waze Ads at Waze Chris Lydle, Retail innovation Lead for Google Retail Tomorrow is a GMDC initiative which hosts a series of “immersion” conferences where people can deep-dive into not onl
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CES & Embracing Disruption
15/01/2019Join us as we launch the new Retail Tomorrow podcast series dedicated to facilitating and catching behind the scenes conversations on retail innovation. Enjoy our debut episode hosted by Kevin Coupe at the Consumer Electronics Show, where we discuss trends and the larger issue of how retail can develop a culture that embraces disruption. Our guests on this episode include: Morri Chowaiki, Head of Sales and Retail for Daymond John at The Shark Group. Seraj Bharwani, Chief Strategy Officer at AcuityAds. Tom Furphy, CEO and Managing Partner at Consumer Equity Partners. Benjamin Winters, Vice President, Marketing Services & Automation at Ideoclick. Retail Tomorrow is a GMDC initiative which hosts a series of “immersion” conferences where people can deep-dive into not only best-practices, but next-practices in retail. Past event locations include in Silicon Valley, Toronto, Seattle, and New York, with upcoming 2019 events scheduled for Los Angeles and Boston. Learn more at www.retailtomorrow.com