Synopsis
RETHINK Retail - the evolution of retail in todays connected world.Join host Paul Lewis, CMO at Valtech, a global digital agency focused on strategy and transformation in retail, as he explores the most recent trends and innovations in commerce.
Episodes
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Bill Michels, General Manager, Retail Media Platform at Moloco
27/02/2023 Duration: 22minIn this episode of the RETHINK Retail Podcast, guest host and Top Retail Influencer Cathy McCabe sits down with Bill Michels, General Manager, Retail Media Platform at Moloco. Bill brings more than two decades of experience in successful leadership across product management, data strategy, and business development at definitive companies like Yahoo!, The Trade Desk, Foursquare and more. Since joining Moloco, Bill helps retailers and brands launch automated ads that can predict the goods and services your audience is most interested in - creating a highly personalized shopping experience for each customer. Listen in as we dive into how Moloco is capitalizing on AI and machine learning technology to help retailers generate memorable experiences! - - - - - - Host: Top Retail Influencer Cathy McCabe Produced by Brooke Frankum Edited by Lawrence Teves
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Stacy All, Vice President of Product Design at Wish.com
24/02/2023 Duration: 31minIn this episode of the RETHINK Retail Podcast, host Gabriella Bock sits down with Stacy All, vice president of product design at Wish.com. Stacy All has more than 20 years of experience in consumer-centered design and experience, and she has led initiatives at NEC, Yahoo, and Walmart eCommerce. With a proven reputation for cultivating enjoyable experiences in the e-commerce space, Stacy joined Wish in June of 2022 as VP of Product design. Shortly after Stacy joined Wish, the company launched its first rebrand since its founding in 2010, introducing a new bold and playful aesthetic, new logo, and mission statement, “Bargains made fun, discovery made easy." Listen in as we explore the role of discovery retail, product design, shoppable videos, and keeping up with trend cycles. - - - - - - Host: Gabriella Bock Produced by Gabriella Bock Research by Maggie Schwenn
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Mike Keech, CEO of Liquid I.V.
20/02/2023 Duration: 17minIn this episode of the RETHINK Retail Podcast, host Julia Hare sits down with Mike Keech, CEO of the popular hydration drink taking the internet by storm, Liquid I.V. Mike joined as the CEO of the functional hydration brand, Liquid I.V., in December 2020, and under his leadership, the brand has grown 400%. Mike supported in the growth of several well-respected companies, including Coca-Cola, Diageo, L'Oréal, and Kao. He joined Unilever in 2012 leading the beverages category in Asia-Pacific. His work in these companies resulted in his extensive global background, an understanding of international consumer trends, and the entrepreneurial skills needed to scale growth. Prior to joining Liquid I.V., he spent three years as COO of Ben & Jerry’s, then led the e- commerce division for Unilever’s personal care division in North America. Mike's broad range of business experiences make him a fantastic leader to lead a brand like Liquid I.V., a hyper-growth startup. His years of experience with several corpor
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Matt Bradley, Co-Founder & Director of the Retail Technology Show
10/02/2023 Duration: 12minIn this episode of the RETHINK Retail Podcast, host Paula Macaggi sat down with Matt Bradley, co-founder and director of the Retail Technology Show, to discuss the upcoming April event and why YOU should be planning to attend. Hint: not only will this event boast an impressive roster of retail speakers and exhibitors, but RETHINK Retail will be throwing another BIG RETAIL BASH for our friends across the pond. We will also be hosting an afternoon of Store Tours with Top Retail Influencer Ian Scott — need we say more? Tune in to hear more about RTS’ upcoming event held in London from April 26-27 and how you can attend this unforgettable event! If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: Paula Macaggi Produced by Gabriella Bock
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Jacee Scoular, Senior Director of Brand Marketing Strategy at Hollister - Live from NRF 2023
06/02/2023 Duration: 12minThis episode of the RETHINK Retail Podcast was recorded live at the NRF Big Show 2023 on January 16th, 2023. In this episode, host Julia Raymond Hare sits down with Jacee Scoular, senior director of brand marketing strategy at Hollister following her stage session on purpose driven retail with fellow brand executives from Chobani and Nordstrom. Together they discuss trends that are dominating 2023 as well as how the retailer is leaning into purpose with its Hollister Confidence Project and activating social good campaigns focused on anti-bullying and cultivating teen confidence. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: Julia Hare Produced by Gabriella Bock
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Matt Kaness, CEO of GOODWILLFINDS - Live from NRF 2023
30/01/2023 Duration: 09minThis episode of the RETHINK Retail Podcast was recorded live at the NRF Big Show 2023 on January 16th, 2023. In this episode, host Julia Raymond Hare sits down with Matthew Kaness, CEO of GoodWillFinds, who leads the expansion of the Goodwill Network's recently launched e-commerce site. Together they discuss the retail and sustainability trends that will dominate 2023 as well as how Generation Z has helped the non-profit expanded into the digital world. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: Julia Hare Produced by Gabriella Bock
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Martin Urrutia, Global Head of Retail Innovation & Experience at LEGO - Live from NRF 2023
24/01/2023 Duration: 12minThis episode of the RETHINK Retail Podcast was recorded live at the NRF Big Show 2023 on January 16th, 2023. In this episode, guest host Melissa Minkow sits down with Martin Urruita, global head of retail innovation and experience at Lego, following his packed session at the Big Show. Together they discuss digital innovation and the role digital is playing in Lego's physical store experience, as well as how Lego differentiates its DTC experience strategy from its retailer partner experience. Martin also reveals the projects he most excited about in 2023 as well as what else we can expect from his team of master builders. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: Melissa Minkow Produced by Gabriella Bock
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Retail Therapy: Forever 21 - with Andrew Smith & Liza Amlani
19/01/2023 Duration: 46minWelcome to Retail Therapy, a RETHINK Retail exclusive Podcast series where we examine a retailer facing a huge challenge or opportunity and provide actionable steps to revive, revitalize or rebrand them back from oblivion. In this episode, host Gabriella Bock is joined by RETHINK Retail Top Retail Influencer's Andrew Smith and Liza Amlani to examine Forever 21, a fast fashion retailer that lost market dominance almost as quickly as it gained it. This episode of Retail Therapy was brought to you by the Retail Cloud Alliance and Cognizant. To see how Cognizant can help transform your business, visit them at www.cognizant.com. Host: Gabriella Bock Research by Maggie Schwenn
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How to Stay Retail Relevant in 2023 | Brian McGlynn, GM of Commerce at Coveo
11/01/2023 Duration: 26minRetailers are feeling the weight of competition now more than ever. Combine that with tight margins, continued supply chain, inflation and labor challenges, and it becomes abundantly clear that brands and retailers are in a race to remain relevant. But what does relevancy actually mean to today's consumers, and does the idea of relevancy vary depending on who you ask and what they're buying? And what about where they're buying from? To dive into these questions and more, I spoke with Brian McGlynn, general manager of commerce at Coveo, who came armed with the answers I was seeking. For listeners who don't already know about Coveo, it's an AI-powered software-as-a-service search engine that recently announced the launch of its Merchandising Hub, a new product developed as a result of the company's acquisition of Qubit, a leader in AI powered merchandising. They're doing some really cool stuff in the omni space so be sure to check them out and say hello at Booth 209 if you are attending NRF 2023 - you
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Monica Rigali | VP of Global Brand Management at JanSport
04/01/2023 Duration: 35minDid you know, long before JanSport was on the backs of every middle schooler in America it had once been a handmade pack for a group of Mt. Rainer hiking hippies? We didn't either until this week's guest revealed the origins of JanSport, a pop culture icon and America's essential backpack for more than five decades. In our first episode of 2023, host Gabriella Bock is joined by Monica Rigali, JanSport Vice President Global Brand Management, to discuss how the brand has evolved and remained relevant to decades of young people, as well as her take on the big Gen Z trends that will define the new year. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.
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Retail Predictions 2023: Industry Experts Reveal What to Expect in the New Year
19/12/2022 Duration: 25minCurious to know what the retail industry will look like in 2023? We were too, so we reached out to some of our friends in the retail industry to uncover what trends will make waves in the new year. In this final episode of 2022, we hear from key industry experts as they weigh in with their predictions for the next year, including the rise of data-driven retail, the impact of a fickle labor market, and the continued popularity of experiential shopping. You'll hear from: – Rick Castello , Head of Sales, Digital Commerce at Trustly – Tim Dardis, VP of Business Development & Strategy at Alviere – Dan Goldman, Head of Strategy at Gap Inc. – David J. Katz, Executive Vice President & Chief Marketing Officer at Randa Accessories – Michael LeBlanc, Founder & President at M.E. LeBlanc & Company Inc. – Phillip Raub, CEO at Model No. Furniture – Christine Russo, Host of the "What Just Happened" Podcast – Ryan Taylor, Head Of Retail Product Marketing at T-Mobile For Business – Ron Thurston, Show Host of the RETAIL
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Retail Therapy: Bed, Bath & Beyond - with Rick Watson & Brandon Rael
15/12/2022 Duration: 34minWelcome to Retail Therapy, a RETHINK Retail exclusive Podcast series where we examine a retailer facing a huge challenge or opportunity and provide actionable steps to revive, revitalize or rebrand them back from oblivion. This week we will be looking at category killer and former strip-mall super star now struggling under the crush of even bigger big box stores. Host Gabriella Bock is joined by Rick Watson and Brandon Rael to discuss, yes, you guessed it: Bed, Bath and Beyond. Hosted & Produced by Gabriella Bock Research by Maggie Schwenn Powered by the Retail Cloud Alliance If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.
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Tom Nolan, CEO Of Kendra Scott
12/12/2022 Duration: 28minIn this episode, guest host Carol Spieckerman sits down with Tom Nolan, CEO of Kendra Scott, the billion-dollar fashion and lifestyle brand launched by namesake designer and former CEO Kendra Scott, who continues to lead the brand’s design, customer experience and philanthropic efforts. Prior to joining Kendra Scott, Tom held senior roles at Ralph Lauren, Conde Nast and as the Founder and CEO of Prospect Brands. During his conversation with Carol, Tom shares his continued vision for the brand and how Kendra Scott is preparing for the future, as well as how the company navigated around past supply chain and inventory challenges brought on by the pandemic. Tom also shares a peek into how this year's holiday shopping season is shaping up for Kendra Scott—plus a look into a few of the brand's recent partnerships, including a collaboration with Peyton Manning’s Omaha Productions to help men buy better gifts, as well as an exciting collaboration with none other than Barbie herself. If you enjoyed this episod
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Sleighing the Holidays with Smart Retail Execution
28/11/2022 Duration: 46minAs retailers face supply chain challenges, labor shortages and record inflation, the upcoming holidays could be the most challenging season yet. Products will be flying off the shelf faster than they can be restocked, and store teams will have more on their plates than they can handle. Join host Morgan Petty for a roundtable discussion with a group of retail experts from Nintendo, Movista, SASR, and The Merchant Life as they explore the latest in-store trends and holiday predictions, what’s really driving out-of-stocks, and what merchandising and execution strategies will get the right products on the right shelves, every time. Show guests include: - Mike Byers, Senior District Supervisor at Nintendo. - Matt Martin, VP of Product Strategy at Movista, the smart retail merchandising execution platform. - Brad Barritt, VP of Operations at SASR, a company offering retail and supply-chain workforce solutions. - Liza Amlani, Principal and Founder of The Merchant Life. If you enjoyed this episode, please let
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Dr. Amy Bolles | Global Head of Digital & Emerging Tech Strategy at Levi Strauss & Co.
21/11/2022 Duration: 27minIn this episode, guest host Michelle Evans sits down with Levi Strauss & Co.'s new Global Head of Digital & Emerging Technology Strategy, Dr. Amy Gershkoff Bolles. During their conversation, Dr. Amy and Michelle discuss retail tech innovation and the technologies that have proven themselves the most effective in scaling in today’s hyper-competitive market. Dr. Amy also shares some noteworthy examples of Levi’s recent digital transformation initiatives as well as her thoughts on Web3 and how can retailers leverage it in their customer journey About the guest: A little more than six months into the job, Dr. Bolles has already played a critical role in refining Levi's approach to the digital economy and in shaping how emerging technologies can enhance customer experience around the globe. Prior to joining Levi Strauss, She has held positions as Founder, CEO and COO of several technology start-ups and sat on the boards of numerous tech companies. About the host: Michelle Evans is the Global Lead of Retail
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Aaron Levant | Founder and CEO of NTWRK
16/11/2022 Duration: 26minIn this episode, guest host Haixia Yu is joined by Aaron Levant, founder and CEO of NTWRK, a premier e-commerce platform bringing livestream shopping to the North American market. Launched in 2018, NTWRK has already taken off by storm among Gen Z audiences, working with brands and artists such as Billie Eilish, Doja Cat, Foot Locker, Lancome, and Hulu—just to name a few. During their conversation, Aaron shares his journey to launching NTWRK, including founding AGENDA, a world-famous streetwear fashion tradeshow held annually in Las Vegas. Haixia and Aaron also discuss how TikTok adoption has increased interest in livestreaming and shoppable video in the United States, as well as what Western markets can learn from the success of livestreaming in China. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.
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Retail Therapy: Macy's — with Steve Dennis & Neil Saunders
14/11/2022 Duration: 45minWelcome to Retail Therapy, a RETHINK Retail exclusive Podcast series where we examine a retailer facing a huge challenge or opportunity and provide actionable steps to revive, revitalize or rebrand them back from oblivion. In this episode, host Gabriella Bock is joined by Steve Dennis and Neil Saunders to examine Macy's, an iconic American department store struggling to keep up in today's competitive retail market.
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Melissa Collins | Chief Marketing Officer of The Container Store
07/11/2022 Duration: 19minIn this episode, guest host Hitha Herzog is joined by Melissa Collins, chief marketing officer at The Container Store, the leading specialty retailer of organizing solutions, custom spaces, and in-home services. During their conversation, Hitha and Melissa discuss The Container Store's recently announced new brand architecture for its offering of custom designed spaces, along with its newest line Preston, which pushes beyond the confines of the brand's former custom closets offering to deliver on its promise to transform lives through the power of organization. Melissa also reveals how The Container Store is leveraging social media in its marketing efforts and how the brand differentiates its messaging based on channels and demographics. About the guest: Melissa Collins has been with The Container Store for 25 years and has served as Chief Marketing Officer since July 2016. Ms. Collins serves as the Company’s primary marketing strategist, and oversees such key functional areas as brand positioning, ad
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Madelynn Ringo | Founder of Ringo Studio // Head of Studio Design at Modern Age
02/11/2022 Duration: 43minIn this episode, host Gabriella Bock is joined by Madelynn Ringo, founder of Ringo Studio, a Brooklyn-based creative collective behind some of the best store concepts including Bala, Studs, Funny Face Bakery and the Museum of Ice Cream. Madelynn is also the Head of Studio Design at Modern Age, a longevity clinic offering expert, proactive care for how you look and feel. Prior to founding Ringo Studio, Madelynn served as the Senior Retail Designer for Glossier, where she was an architectural designer and creative lead on retail experiences in Miami, Boston, Austin, and Atlanta. During their conversation, Gabriella and Madelynn discuss the design trends making their way into today's retail experiences, which trends are on the out, as well as Madelynn's personal journey to how she became the creative visionary behind some very iconic spaces. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted and P
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Examining European Retail Trends With EuroSHOP's Elke Moebius & Ulrich Spaan
26/10/2022 Duration: 29minIn this episode of the RETHINK Retail Podcast, hosts Paula Macaggi and Andrew Busby, catch up with EuroSHOP’s Elke Moebius and Ulrich Spaan to discuss the trends making the greatest impact on the European retail landscape, their big retail predictions for next year, as well as what’s in store for EuroSHOP 2023. Elke and Ulrich are leading efforts for the upcoming Euroshop event, which is the world’s largest retail conferences happening next February in Dusseldorf, Germany. About the guests: Elke is the Director of EuroShop 2023, Messe Dusseldorf, and Ulrich is the Senior Vice President of the EHI Retail Institute. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosts: Paula Macaggi and Andrew Busby Produced by Gabriella Bock