Uc Today - Out Loud

Join Rob Scott from UC Today News for an interview with Dom Black, Director of Research Services at Cavell Group, as we gear up for the eagerly anticipated Cavell Summit Europe 2024.Taking place in the heart of London at Convene, 22 Bishopsgate, on 12 March 2024, this summit is the premier gathering for Service Providers and Telcos across Europe.What's on the Agenda?Discover everything you need to know about the Cavell Summit, the leading event tailored specifically for Service Providers & Telco's.Market Insights: Dive into the current state of the market, exploring the pivotal role of AI, customer experience and contact center as a service (CX/CCaaS), and more on the integration of Microsoft Teams/Operator Connect.Challenges & Opportunities: Unpack the significant challenges facing enterprises today and the opportunities for service providers, including international expansion, market consolidation, and the intricacies of mergers and acquisitions.Special Session Highlight: Don't miss t

In this episode of The Latest Big UC News, hosts David Dungay & Rob Scott welcome some of the industry’s top analysts to talk about the latest news in the UC space.The panellists discuss a variety of hot topics in the UCaaS space, including:The AI features launched by Cisco at Cisco Live EuropeRingCentral's latest earnings and their approach to growthZoom, Microsoft & Webex create Apple Vision Pro appsDeutsche Bank's latest hybrid working policy changeOur panel features the following UC experts:Zeus Kerravala, Principal Analyst, ZK ResearchCraig Durr, Senior Analyst, Futurum GroupMaribel Lopez, Principal Analyst, Lopez ResearchElka Popova, Vice President and Senior Fellow, Connected Work Research, Frost & Sullivan

UC Today's David Dungay speaks to Andrew Elia, VP of East Region & Public Sector, AudioCodes & Zeus Kerravala, Founder of ZK Research.In this session, we discuss the following:The key trends in voice in 2024The challenges organisations face during their digital transformationThe benefits of a single-platform solution in a UCaaS landscape

UC Today's Kieran Devlin speaks to Dr. Scott Allendevaux, Practice Lead of Data Protection at Allendevaux, and Rebekah Allendevaux, who oversees Data Protection Implementation and Audit.In this session, we discuss the following:Why data protection is important in UC and what role AI can playThe challenges to data protection presented by AIHow AI might be an ally in data protection in UC

UC Today's Kieran Devlin speaks to Mark Sher, SVP of Product Marketing at Intermedia.In this session, we discuss the following:What challenges service providers face in 2024How Intermedia's technology supports SPsThe importance of maintaining healthy customer relationships for SPs

UC Today's Kieran Devlin speaks to Joel Keene, Product Manager at Continuant, and Mark Bunnell, COO at Nuwave.In this session, we discuss the following:The key trends in voice in 2024The challenges organisations face during their digital transformationThe benefits of a single-platform solution in a UCaaS landscape

In this video, Rob Scott from UC Today hosts Doug Jones, AVP of Product Management, AT&T who will delve into the evolving concept of a mobile-centric workplace, a model gaining traction in modern organizations.There's a shift happening from conventional UCaaS solutions to mobile-first strategies - this is a must watch for business leaders navigating hybrid, front line and remote workforces.Also joining today's discussion is Chris Pliska from Diamond Pet Foods who will share his real-world experience with the implementation of AT&T Cloud Voice with Webex Go, shedding light on the challenges and transformative outcomes this solution brought to his organization.

Watch on YouTube.UC Today's Kieran Devlin speaks to Diana Florea, Director of Technical Solutions at Pure IP, and Lee Essex, Head of Business Development and Strategic Partnerships at Tango Networks.In this session, we discuss the following:The importance of mobility in implementing voice How eSim and Tango Extend assist customers in boosting mobility How eSim and Tango Extend practically supports frontline workersThanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our channel.You can also join in the conversation on our Twitter and LinkedIn pages.

In this episode of The Latest Big UC News, hosts David Dungay & Rob Scott welcome some of the industry’s top analysts to talk about the latest news in the UC space.The panellists discuss a variety of hot topics in the UCaaS space, including:Copilot hits the SMB market - but should you buy it through an MSP?Vonage appoints a new CEO - what does life look like under Ericsson?The big events are back - what kinds of narratives are emerging in 2024?Our panel features the following UC experts:Zeus Kerravala, Principal Analyst, ZK ResearchCraig Durr, Senior Analyst, Futurum GroupEvan Kirstel, Social Media Strategist, BCStrategiesJon Arnold, Principal Analyst, J Arnold & AssociatesBlair Pleasant, Principal Analyst, COMMfusion

UC Today's Kieran Devlin speaks to Dominic McDonald, CEO at ULAP.In this session, we discuss the following:The major UC and CX trends in emerging marketsHow ULAP supports businesses in these markets in accessing advanced UC/CX technologyHow ULAP assists these businesses in integrating AI and automation technology

UC Today's Kieran Devlin speaks to Jim McKenna, VP of Strategic Partnerships at Black Box, and Luiz Domingos, CTO at Mitel.In this session, we discuss the following:The key trends in the evolution of the modern workplaceThe challenges businesses face in their transitions into the modern workplaceHow businesses can achieve successful transformations into the new era of workplaces

Watch on YouTube.UC Today's Kieran Devlin speaks to Paul Rowe, Senior Product Manager at Spectralink.In this session, we discuss the following:Trends in the mobility sector Challenges businesses face in their digital transformation How Spectralink Gateway supports businesses in their transformationsThanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our channel.You can also join in the conversation on our Twitter and LinkedIn pages.

Watch on YouTube.UC Today's Kieran Devlin speaks to Andreas Hipp, Chairman and CEO at Cataleya.In this session, we discuss the following:The key challenges facing voice wholesalers ahead of 2024 How automation benefits wholesalers How Cataleya's solutions benefit wholesalers in approaching resellers and channel partnersThanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our channel.You can also join in the conversation on our Twitter and LinkedIn pages.

UC Today's Kieran Devlin speaks to Chloe Emm, Growth Director at Oak Innovation.In this session, we discuss the following:The compliance challenges finservs are facing going into 2024What Oak's Clarity Go solution offers finservsIs Teams' call recording insufficient for finservs?

Join Rob Scott from UC Today and Christopher Martini from VOSS in a compelling discussion about the evolution of Unified Communications (UC) in the hybrid work era.They explore the transition of enterprise technology adoption from the lockdown period to the present day, focusing on the misalignments between past technology choices and the current needs of a hybrid workplace.The conversation delves into the effectiveness of various UC technologies in supporting hybrid work, the role of employee experience in shaping UC strategies, and the lessons learned in adapting technology strategies to evolving work models.They also discuss the impact of these technological changes on real estate and workspace design and predict the future of the digital workplace with considerations for data-rich platforms, security, AI, and cross-platform communications.Christopher Martini provides insights on how VOSS can help enterprises capitalize on their technology investments and suggests New Year’s resolutions for CIOs.

Nuwave and Webex by Cisco have announced a strategic partnership to simplify the certification and onboarding process for Webex Calling via Cisco’s Enablement Provider Program.Spearheaded by Mark Bunnell (COO, NUWAVE) and Adam Gent (Principal Product Manager, Cisco Webex), the collaboration seeks to address industry challenges such as implementation time and resource efficiency. A key focus of the partnership is Nuwave’s iPILOT platform, which facilitates a smooth transition from on-premise to cloud-based calling.Key Takeaways:Core Objectives: To streamline certification and onboarding for Webex Calling, enhancing value for carriers and operatorsIndustry Challenges: Aim to solve issues like time to market, resource efficiency, and deployment speediPILOT Unveiled: Unique platform to streamline Webex Calling enablement and enable seamless migration from on-premise to cloud callingWebex Calling Value: Partners leveraging iPILOT gain advantages in certification and onboarding processesDifferentiation: The partner

UC Today's Tom Wright hosts Johan Dalstrom from Dstny.In this session, we discuss the following:Why service providers must add mobility services to their portfolioHow Dstny is helping them do soThe most important mobility products and services in 2024

UC Today's Tom Wright hosts ULAP CEO Dominic McDonald.In this session, we discuss the following:ULAP’s 2023 growthNew partnerships with NICE, Simplify360 and CallCabinetULAP’s international expansion plans for 2024

UC Today's Kieran Devlin speaks to Christopher Sampson, Global Head of AWS Communication Services.In this session, we discuss the following:How AWS customers are approaching communications ahead of 2024How AI and machine learning has changed that dynamicWhat role data plays in AWS's customers' communications

UC Today's Kieran Devlin speaks to Dave Scott, Sr. Director Of Product Management at Veritas.In this session, we discuss the following:The privacy and compliance challenges facing organisations ahead of 2024The best tools for compliance-oriented capture and transcriptionWhy organisations should do transcription before classification