Informações:
Synopsis
Welcome to the CUES Podcast! Here well talk to industry and cross-industry experts to gain perspective on trends and topics relevant to you and your role at your credit union. Not a CUES member? Learn more and sign up at cues.org/membership.
Episodes
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CUES 60: Talent Hoarding, an Interview with Annette Matthies
14/08/2018 Duration: 24minIn this episode, we will discuss what talent hoarding is, what it occurs, and how a successful talent succession program can stop it. Annette is CEO and Founder of Aspen Edge Consulting.
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CUES 59: Should Your CU Be Buying into BOLI, an interview with Fred Palmer
20/07/2018 Duration: 15minIn this episode, we will define what BOLI is, the benefits and risks of investing, and the potential BOLI has for various credit unions. Fred is an executive benefits specialist with CUESolutions Platinum provider CUNA Mutual Group.
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CUES 58: Generational Studies, an Interview with Jeff Fromm
03/07/2018 Duration: 21minIn this episode, we will discover the importance of engagement across generations, knowledge of the consumer, and securing millennial loyalty. Jeff is president of FutureCast, author and Forbes contributor and featured speaker at CUES Execu/Net, August 19-22, Sedona, AZ.
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CUES 57: Media Relations and Credit Unions, an Interview with Lisa Hochgraf and Sharon Renault
22/06/2018 Duration: 28minIn this episode, we will discuss how credit unions can gain trust by providing solutions, the value of research, and the best practices to follow when it comes to your credit unions reputation and building business. Lisa is CUES’ Senior Editor. Sharon is Public Relations Manager at Delta Community Credit Union.
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CUES 56: Reinvention and Delivery Through Mergers, an Interview with David Leusink and Andy Kempf
06/06/2018 Duration: 21minIn this episode we’ll hear how David and Andy lead two institutions to come together to provide enhanced value and service to their members, enhance career opportunities for their coworkers, and bring economic strength to their communities. David Leusink is CEO of 4Front Credit Union. Andy Kempf is President of 4Front Credit Union.
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CUES 55: The Strategic Gut Check, an Interview with Bryn Conway
14/05/2018 Duration: 20minIn this episode, we will discuss strategic planning, the importance of the core elements of strategy, and staying true to them. Bryn is principal at BC Consulting and speaker at CUES 2018 Directors Conference, December 2-5, Waikoloa Village in Waikoloa, Big Island of Hawaii.
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CUES 54: Strategic Branding, an Interview with Taylor Wells
28/04/2018 Duration: 15minIn this episode, we discuss branding, common brand misconceptions and how to avoid them, and how to overcome brand gaps. Taylor is communications director at On the Mark Strategies and speaker at CUES School of Strategic Marketing I & II.
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CUES 53: Time is Running Out: FASB Accounting Changes, an Interview with Bryan Mogensen and John Pesh
25/04/2018 Duration: 15minIn this episode, we will discuss the basic scope and applicability of the new ASU 2016-01 rule, Impacted investments and investment alternatives, and what this means for your CU. Bryan is principal of financial institutions at CliftonLarsonAllen. John is director of executive benefits at CUNA Mutual Group.
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CUES 52: Digital Growth, an Interview with James Robert Lay
06/04/2018 Duration: 21minIn this episode, we will review the key takeaways of the State of Digital Growth report, discuss how credit unions can best prepare for digital growth, and the biggest opportunities for credit unions. James is the CEO of Digital Growth Institute and speaker at CUES School of Strategic Marketing I & II.
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CUES 51: Keys to (Any) Member Business Lending Program, an Interview with Jim Devine and Bob Hogan
21/03/2018 Duration: 28minIn this episode, we will discover the keys to any successful program, types of training and resources needed to succeed, and the learning opportunities offered in the CUES School of Business Lending series and Business Lending for Directors Seminar. Jim is co-founder, chairman and CEO of Hipereon Inc., and speaker for CUES’ business lending offerings along with, Bob co-founder, president, and COO of Hipereon Inc.
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CUES 50: Influence in the Boardroom, an Interview with John Oesch
05/03/2018 Duration: 24minIn this episode, we will discuss how to influence decision-making in the boardroom, understand the issues that arise when making decisions, and how to combat an underperforming board. John is associate professor, teaching stream at Rotman School of Management, at the University of Toronto as well as faculty at CUES Governance Leadership Institute.
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CUES 49: Developing a Strategic Advantage with Executive Benefits, an Interview with Chris Jones
16/02/2018 Duration: 17minIn this episode we will examine the roles of the board, the cost of poor leadership, the current executive benefit trends, and an example of what it looks like when “things go right” and “when things go wrong”. Chris is an executive benefits consultant at O.M. Financial Group.
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CUES 48: Mentoring, an Interview with Kathy Flynn
13/02/2018 Duration: 19minIn this interview, we will discuss the value of mentorship, the challenges that mentorship may bring, and the different types of mentorship for you to consider. Kathy is the senior vice president of service operations at Golden 1 Credit Union.
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CUES 47: The State of CU Governance, 2018, an Interview with Michael Daigneault
18/01/2018 Duration: 16minIn this episode, we will discuss the State of CU Governance, 2018 Report, the findings by CUES’ Board Governance Assessment data and Quantum Governance, L3C, and what it all means for today’s credit union. Michael is founder and CEO of Quantum Governance, L3C.
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CUES 46: New Tax Reform and the Impact on Executive Benefits Expenses, an Interview with John Pesh
12/01/2018 Duration: 14minIn this episode, we will discover how the provision of the excise tax can greatly impact credit union organizations, considerations for reviewing and implementing compensation programs, and an industry perspective on what credit unions are doing to curtail this tax. John is director of executive benefits at CUNA Mutual Group.
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CUES 45: Positive Impacts on Strategy and Member Services, an Interview with Jeff Rendel
19/12/2017 Duration: 12minIn this episode, we will explore the steps to easily incorporate positive, organization-wide efforts on strategy and member services. Jeff is president of Rising Above Enterprises and a highly sought after and accomplished speaker.
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CUES 44: Improving Your Communication, an interview with Carla Rieger
08/12/2017 Duration: 13minIn this episode, we will identify the five modes of communication, discuss phrasing statements to bring out the best in your communication, and identify the qualities of highly effective communicators. Rieger is a communication expert and director of The Artistry of Change Training Inc.
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CUES 43: One-on-One Interview with CUES President/CEO, John Pembroke
21/11/2017 Duration: 13minAs part of a quarterly series, in this episode, we will discover the unique, onsite professional development opportunity in CUES Symposium, upholding a good relationship with the board and highlight topics and trends within the credit union industry. Pembroke is president and CEO of CUES.
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CUES 42: Succession Planning for the 21st Century Credit Union, an interview with Amy Hirsh Robinson
10/11/2017 Duration: 07minIn this episode, we will discuss why succession planning so critical to the future success and sustainability of credit unions, how to successfully involve senior leadership and boards in effective succession planning, and strategies for simplifying succession planning and leadership development practices for success. Robinson is principal of Interchange Consulting Group.
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CUES 41: Credit Union Industry Perspectives: An Interview with Mike Lawson
27/10/2017 Duration: 21minIn this episode, after doing more than 1,000 episodes of his show, Lawson shares his insights into top credit union industry trends and why, in a digital world, it is still important to have the face-to-face connections. Lawson is creator and host of CUBroadcast.